The time starts to calculate once our technician is at your place and is ready to start the work. The time is calculated on half hours and a quote for the hourly price would have been already provided and confirmed by you before our technician shows up with all the necessary tools and equipment for the repair.
If under some circumstances the technician would need to take the equipment and complete it in our office where some non-moveable equipment and spare parts are kept, we will discuss the options and payment terms with you and work for hand in hand together with you to guarantee your complete satisfaction.